This place is awesome! Great selection of bikes for a small space but the owner is awesome and super helpful! Bought 2 bikes today and had a great experience!
My wife and I stopped in and met the owner, Dan. Very nice guy. We told him about problem my wife was having with her bike (Townie Electra). Another local shop had “repaired it” but problem persisted. We brought her bike into Encore the following day and Dan fixed it on the spot! They will get all my business from here on! Outstanding service and very highly recommended!
We had the absolute best experience dealing with Dan at Encore Cycles. Our grandson wanted an electric bike. As grandparents. We didn't know anything at all about an electric bike. So we set out one morning to check out various bikes. We went into one bike shop and asked the man a question and he didn't want to give us the time of day. He pretty much blew us off after our first question. We walked out of that shop feeling very disheartened. So we decided just to walk into Encore Cyles and see what we could find out there. WHAT A WONDERFUL EXPERIENCE!!! First we were greeted as soon as we walked in by Dan and a great smile. We started asking him a few questions about electric bikes. He took the time with us and gave us so much added information about comparing different bikes. He taught us what to look for as far as safety.He even informed us about the batteries on the electric bikes. We walked out of that bike store with so much more information that we even hoped for. We took a few days pondering about all of our new found information that Dan gave us about purchasing an electric bike for our grandson. We returned to Dan. Once again greeted with a smile. We made our purchase and walked out feeling very confident with our purchase. Knowing that our grandson was getting a new safe electric bike. Thank you so much to Dan. I would HIGHLY recommend this store to anyone looking to purchase a new bike. THANK YOU AGAIN DAN! Our grandson is so happy with his new bike!!!
Amazing service nice bikes and fast repairs! Dans the man
Super friendly and fast service. Dropped my sons tire off, was asked to wait a few hours bc he was backed up, he had it ready in like 1.5 hours! Very satisfied and will be returning!
Great experience turned my bike back to new! Very helpful and no pressure made it easy. I’ll be coming back.
Had a few poor experiences at the other bike store in town. Had the bike tuned up in 48 hours, perfectly. Reasonable price too.
The whole experience was a very positive experience,they are very knowledgeable
Excellent service!
Encore did a great job tuning my bike and getting it ready for the season. It runs great and was completed in a couple of days! Encore’s shop is stocked, clean, and Dan has years of knowledge regarding cycling. Thank you
I drove over an hour to purchase a bike from Encore Cycles because Danny is the best. Avon Lake and the surrounding area should feel lucky to have him!
Great service at a reasonable price!!
Tire repair work finished in a timely fashion. Well done - above and beyond. At a great price. I'll be back.
Was a really good service and very quick
Was looking for a bike to suit my needs and found this amazing place that was more than accommodating! Super helpful and found exactly what I was looking for because they were so helpful and listened to what I needed. Highly recommended
Quick fantastic service that four other bike shops could not give me I recommend to anybody
I brought my totguard in for the tires and brakes and he did a good job I am loving this bike even more now thank you Encore.
Have known Dan for decades, he's one of the most stand up, honest bike people you will ever meet, he has already gone full circle with his previous bike shop in Solon, he will surely bring good things to your community :)
Just picked up a brand new Batch HS.1 from Dan at Encore Cycles—couldn’t be happier. The service was top-notch from start to finish.
No matter where you’re coming from, it’s absolutely worth the trip to Avon Lake to see Dan. He’ll take care of all your bike needs and knows the industry inside and out.
My family and friends will definitely be going back for all our future bicycle needs. Highly recommend!
Great experience. I brought in a very old bike that had a lot of sentimental value to me in the hopes of having it restored. After a bad experience at a different place, Dan (the owner of Encore) was not only able to revitalize the bike in only 72 hours, but he was exceptionally kind and pleasant to work with. Thank you Dan for helping me to hold onto a very dear keepsake from my dad.
Dan was very friendly and helpful. I picked out a bike and left it with him so he could add some things to it. I then texted him to ask if I could change my mind on the size. He told me to come in and pick out the one I wanted. No problem. He also took time to explain the different helmets to me. He treated me like a friend, not just a customer.
Dan is a professional with many years of experience, He really listens and cares what the customer wants from the experience of purchasing a bike or accessories at his shop.
Welcoming, friendly, and extremely knowledgeable! If you need any help with bike repair, service, or purchase, I highly recommend Encore!
Dan was Amazing, very knowledgeable and detail oriented.
I never felt pressured to buy while getting the information and service.
I love the product and Highly recommend Encore Cycles and will probably be back for a second bike soon!